About The Grill Guys USA | Professional Grill Cleaning & Repair Experts

We started out as three high school friends who turned a passion for grilling into a full-time business. Now we’re a statewide operation serving Texas with professional grill cleaning, repair, maintenance, sales and installation, but still that family owned business that treats you like part of the family.

The story started simple. We loved grilling. We noticed people didn’t have anywhere to go for quality grill service. So we started The Grill Guys in February 2020. Six years later, we’re still the same company. Still focused on doing the work right. Still treating every grill like it’s our own.

Our Story

Three of us grew up together in Houston. Grilling was never just about food—it was about time with friends and family. We learned what good grills should be, and we knew the frustration that comes with a dirty, neglected, or broken one. When we started The Grill Guys, we invested in professional-grade equipment and built a process focused on real results. As we grew, we streamlined everything to deliver the best possible outcome with minimal disruption to your schedule.

We’ve built something we’re proud of—a company that genuinely cares about the work. A team of technicians who treat your grill like it’s their own. Simply put, there isn’t another grill service company that delivers better service. Period. What started in Houston has expanded across Texas—Houston, Austin, San Antonio, the Hill Country, College Station, and Lubbock. DFW coming soon. And while we’ve grown, what matters hasn’t changed. We show up on time. We communicate clearly. And we do the job right.

Meet the Team

Tony Thomas

Owner & Partner (All of Texas)

Anthony co-founded The Grill Guys and runs day-to-day operations. He’s been in the outdoor living space for years and brings that expertise to every job. Tony understands what customers actually need from a professional grill service and makes sure we deliver it.

Amanda Thomas

Owner & Partner (All of Texas)

Amanda handles business management and customer relations. She makes sure every customer gets the attention they deserve. Amanda is the reason our communication and scheduling are so smooth.

Jack Loos

Partner (Texas Hill Country, Lubbock, Austin & San Antonio)

Jack handles the operations in the Hill Country and Lubbock markets. He is hands on and makes sure that The Grill Guys maintains our unmatched reputation of outstanding customer service.

Our Technicians

Arnoldo, Frederick, Daniel, Alex, Jack, Alejandro, Drew and Henry handle the actual work. They’re the ones who show up, diagnose your grill, and fix it. Customers mention them by name in reviews because they’re good at what they do and they care about the results. There is not a better team anywhere!

Why We Do This

This isn’t just what we do—it’s who we are. We believe your grill should work the way it’s supposed to, look great while doing it, and never be a source of stress.

That’s where we come in. Professional grill cleaning goes far beyond what DIY can achieve, restoring both performance and appearance. When something breaks, expert repairs get you back to grilling instead of dealing with the frustration. And with regular maintenance, you can avoid costly issues before they start.

We do this because we believe in it—not because it’s trendy, but because you deserve to enjoy your outdoor space without worrying about your grill.

Our Credentials

BBB A+ Accredited

Since May 2023. No complaints. We have been a “Winner of Distinction” every year since we joined the BBB. We stand behind our work.

5.0 Star Google Rating

Real customers. Real reviews. We earn this rating by doing good work consistently.

Partnerships with Premium Manufacturers

We are certified service centers for Bull, Fire Magic, Coyote, Pitts & Spitts, RCS, and Vintage. That doesn’t happen unless you’re doing something right.

Years of Experience

Our team has been around grills. We know what works. We know what breaks. We know how to fix it, and we are continually looking for ways to improve the industry.

What Sets Us Apart

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We're not a franchise

There’s no corporate office telling us how to do things. We make decisions based on what’s right for the customer. We are the definition of a “Mom and Pop” company.

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We're local but statewide

Started in Houston. Still run by the same people. But we’ve grown to serve all of Texas because people trusted our work.

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We treat every grill like it's ours

Seriously. We take pride in the work. We don’t cut corners. We don’t upsell things you don’t need.

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We're honest about what we find

Sometimes cleaning isn’t worth the money. We’ll tell you. Sometimes a repair makes more sense than replacement. We explain it.

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We show up when we say we will

Communication the whole way. You know what to expect. We deliver on it.

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We give back

Active and retired Military, Teachers, Seniors and First Responders get a discount. It’s our way of saying thanks for their service.

Our Service Areas

We provide professional grill cleaning, repair, and maintenance across Texas. That includes Houston, Austin, San Antonio, Hill Country, College Station, and Lubbock. If you’re in Texas and you need a professional barbecue cleaning , repair or replacement we are who you need. Coming to DFW soon. Check our service areas for your specific location.

Greater Houston

College Station

Austin

San Antonio

Hill Country

Lubbock

What Customers Say

Read our full reviews to see what customers actually experienced. We’ve earned 5.0 stars on Google and A+ accreditation from the Better Business Bureau. But the best feedback comes from customers who come back year after year. People mention our technicians by name. They talk about the quality of work. They say their grill looks brand new. They say we fixed the problem right the first time.

Frequently Asked Questions

About The Company

How long has The Grill Guys been around?

We started in February 2020. We’ve grown from Houston to serving almost all of Texas while maintaining the best service available. We’re still the same company—focused on doing the work right.

Are you really BBB A+ rated?

Yes. Accredited since May 2023 with no complaints. You can verify this through the Better Business Bureau directly. “Winner of Distinction” every year since we joined the BBB.

Do you work on all grill brands?

Yes. Weber, Napoleon, Lynx, DCS, Traeger, smokers—doesn’t matter. We handle all makes and models.

What makes you different from other grill companies?

We’re not corporate. We’re not a franchise. We started because we actually cared about grilling. That hasn’t changed.

About Our Team

Who actually does the work?

Our technicians—Arnoldo, Frederick, Daniel, Alex, Jack, Alejandro, Julio, Drew and Henry . They’re the ones who show up, diagnose your grill, and fix it. Customers mention them by name because they’re good at what they do.

Are your technicians trained?

Yes. They’ve worked with grills for years. They know how to diagnose problems and fix them right. They take pride in the work and we do continued training regularly.

Can I request a specific technician?

You can mention a preference when you book. We’ll do our best to make it work.

Do you offer training or tips on grill maintenance?

Yes. Our technicians give tips during service visits. We also have a blog with maintenance guidance and we offer kits that you can use in between professional cleanings. We also have a kit to help you keep your grill up in between professional cleanings.

About Our Service

What's included in professional grill cleaning service?

Deep cleaning of every component. Burners, grates, firebox, exterior—everything gets attention. We use professional equipment you can’t replicate at home.

Can you fix a grill that's completely broken?

Usually yes. Sometimes a repair costs more than a new grill and we’ll tell you that straight. But most grills can be brought back.

How often should I get maintenance?

Depends on how much you grill. Light users do well with annual maintenance. Heavy grillers benefit from quarterly or seasonal visits.

Why do grill cleaning companies charge what they do?

Professional equipment isn’t cheap. Quality parts aren’t cheap. Experience isn’t cheap. You get what you pay for.

Scheduling & Getting Started

How do I book a service?

Fill out our contact form or call your regional number. We’ll schedule you in, usually within the same week.

Do you work weekends?

We operate Monday through Friday with some appointments on Saturdays. Call about your specific situation.

What should I do before you arrive?

Make sure the grill is accessible. We bring all our equipment and supplies.

What if I'm not home during service?

That’s fine. We can work while you’re away. Just make sure the grill is accessible.

Pricing & Guarantees

How much does service cost?

Depends on what you need. Grill cleaning costs different from repair which costs different from maintenance. Call for a quote based on your situation.

Do you offer discounts?

Active and retired Military, Teachers, Seniors and First Responders get a discount. We also offer discounts for multi-service bookings.

What if I'm not happy with the work?

We treat every job like it’s an interview for the next one. Tell us if something isn’t right and we’ll make it correct.